Support Engineer (L2)

Qvantel is a leading global provider of cloud-based Business Support Solutions (BSS). Our solutions help operators to make sense of all the data available, to better understand their customers and proactively address their needs. At the same time, we guide operator customers through their own digital transformation journey from traditional operators to full Digital Service Providers.

We are playing a vital role in developing communications and helping the world to be more connected. We are growing fast and we want our people to grow with us. Our vision is to become the industry’s most desirable BSS provider. Our mission is simple; to grow telecom operators’ business efficiency.

We are strengthening our Service Operations Function in Madrid, Spain with a passionate


Support Engineer (L2)


Role responsibilities:

  • Root Cause Analysis
  • Problem Triage to route the escalation
  • Workaround technical problems

The competences you will bring with you:

  • Linux knowledge
  • Virtualisation (KVM if possible)
  • WebServices (API, HTTP Servers, Proxies..)
  • Docker
  • Problems Troubleshooting

The skills that will help:

  • Kafka
  • Mesos/Marathon
  • Cassandra
  • ELK Stack
  • Prometheus/Graphite/Grafana

Competence, commitment and care lead our way and combine us. We hope you share our values on your journey to become the newest member of the Qvantelee family!

Changing the game with us!

We offer interesting and challenging work in a fast-growing, customer-oriented tech-driven company! There are plenty of opportunities to learn, grow and progress in your career as we are simultaneously doing the same ourselves. 

At Qvantel we have built a young, dynamic, international culture where people are motivated to learn and develop themselves, are used to working both independently as well as in teams, have a systematic, hands on working style and a can-do attitude. Our people are used to communicate across other cultures and time zones. A sense of humor can also come in handy. Here's a glimpse of your Finnish colleagues.

Please send your application with CV and salary request via our application form with no delay, and by 18th January at the latest. Please note that Qvantel official language is English. People involved in recruitment process are not native Spanish speaking people so we will handle only applications sent in English.

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