Chief Quality Officer

Qvantel is a leading global provider of cloud-based Business Support Solutions (BSS). Our solutions help operators to make sense of all the data available, to better understand their customers and proactively address their needs. At the same time, we guide operator customers through their own digital transformation journey from traditional operators to full Digital Service Providers.

We are playing a vital role in developing communications and helping the world to be more connected. We are growing fast and we want our people to grow with us. Our vision is to become the industry’s most desirable BSS provider. Our mission is simple; to grow telecom operators’ business efficiency.

Due to our business growth, we are strengthening our Products Function with a passionate

Chief Quality Officer

Role description:

The Chief Quality Officer is accountable for the overall “Right First Time” software delivery performance by making sure the organization identifies and addresses the root causes of delays or quality issues and is a excellent communicator, both in written and oral form.

Requirements:

  • Leadership / supervisory role: implements, obtains and monitors quality performance measures (KPI’s)
  • Has full authority to require and review quality improvement plans from any party (teams, release, programs; departments)
  • Requests or drives interactive post-mortem analysis to identify root causes
  • Requests improvement plans to address any defect root causes
  • Adopts a strong data (statistics) based analysis and approach (root cause analysis based on data)
  • Recommends changes that will address identified root cause (people, process, organization, systems), obtains commitments and monitors / manages the implementation
  • Ensure compliance to best product development / software engineering practices

Location: Finland or Sweden

 

We appreciate:

  • Continuous Improvement mindset (no complacency)
  • Excellent communicator both in written and oral form. Proficient listener.
  • Capable to deal at any level in the organization to drive changes and analysis
  • Excellent facilitation skills (team facilitation for problem resolution)
  • Can adopt different style of management from collaborative to authorative
  • Excellent analytical skills (we base decisions on data/facts and not feelings)
  • Computer science degree and/or software engineering background
  • Sense of urgency and drive
  • Able to go to the details (not just staying at the surface)
  • Management experience (operations, software development shops, quality assurance)
  • Autonomous, visible, on the front line: involves himself where and when necessary

Our Core Values: Competence, commitment and care lead our way and combine us. We hope you share our values on your journey to become the newest member of the Qvantelee family!

Changing the game with us!

We offer interesting and challenging work in a fast-growing, customer-oriented tech-driven company! There are plenty of opportunities to learn, grow and progress in your career as we are simultaneously doing the same ourselves. Check more of the scenes behind the growth from our blog.

At Qvantel we have built a young, dynamic, international culture where people are motivated to learn and develop themselves, are used to working both independently as well as in teams, have a systematic, hands on working style and a can-do attitude. Our people are used to communicate across other cultures and time zones. A sense of humor can also come in handy. Here's a glimpse of your Finnish colleagues.


Please send your application in English with CV and salary request via our application form with no delay.
Please note that Qvantel is not providing relocation support so we will prefer candidates in local presence with valid local working permits.

Have a look at our tips before you write your application to get some inspiration.

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